Vaisala Veriteq viewLinc 4.0 User's Guide

ADMINISTRATOR GUIDEviewLinc 4.0Vaisala Veriteq viewLinc SoftwareM211441EN-A

About this Manualviii© 2012 Vaisala Canada Inc

Chapter 5: Alarms90© 2012 Vaisala Canada IncTo deactivate a threshold alarm:1Select Options | System Configuration | Locations Manager and highlight t

Communication AlarmsviewLinc 4.0 Administrator Guide 912To set a Host Communication alarm, click Options | Host from the device browser panel and sele

Chapter 5: Alarms92© 2012 Vaisala Canada Inc5 To set a communication alarm using an existing alarm template, select Use Alarm Template, then select th

Device AlarmsviewLinc 4.0 Administrator Guide 932On the Host or Device menu, select Communication Alarm Settings. The Communications Alarm Settings s

Chapter 5: Alarms94© 2012 Vaisala Canada Inc3 Select Enable Alarm (an alarm is not ‘live’ until it is enabled). 4 To set a device alarm using an exist

Acknowledging AlarmsviewLinc 4.0 Administrator Guide 95If an alarm is set to require alarm acknowledgement, alarms must be acknowledged. You must be l

Chapter 5: Alarms96© 2012 Vaisala Canada Inc2 The Acknowledge Alarm dialog box appears, prompting you to enter actions taken and comments. 3 Click Ack

Pausing AlarmsviewLinc 4.0 Administrator Guide 97Pausing AlarmsYou may want to pause alarms if you need to move devices, or if a certain known situati

Chapter 5: Alarms98© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 99Chapter 6: PermissionsThis section includes:• Information about User Permissions, User Rights and Access control li

viewLinc 4.0 Administrator Guide 1Chapter 1: Getting StartedThis section includes:• Overview of the Vaisala Veriteq Continuous Monitoring System (CMS)

Chapter 6: Permissions100© 2012 Vaisala Canada IncAbout PermissionsviewLinc 4.0 provides several new security options and introduces the concepts of g

Creating New Groups, Users and ACL’sviewLinc 4.0 Administrator Guide 101Creating New Groups, Users and ACL’sCreating a New Group1 Select Options | Sys

Chapter 6: Permissions102© 2012 Vaisala Canada Inc6 Expand the Members view by clicking Members then click the Add User button.7 Select the users to b

Creating New Groups, Users and ACL’sviewLinc 4.0 Administrator Guide 1034Set the password manually by entering and confirming it, or click the Windows

Chapter 6: Permissions104© 2012 Vaisala Canada Inc7 Expand the Groups view by clicking the Groups bar then click the Add Group button.8 Select the gro

Creating New Groups, Users and ACL’sviewLinc 4.0 Administrator Guide 105nodes/locations unless otherwise specified by the user. The system will resolv

Chapter 6: Permissions106© 2012 Vaisala Canada IncTo Add an ACL to a Zone1 Select Options | System Configuration | Locations Manager.2 Navigate to the

Creating New Groups, Users and ACL’sviewLinc 4.0 Administrator Guide 107Therefore it should remain unchecked if the user/group should not view the inf

Chapter 6: Permissions108© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 109Chapter 7: EventsAll events - such as alarms, transfers of data from the device, alarm acknowledgements, system co

Chapter 1: Getting Started2© 2012 Vaisala Canada IncOverviewWelcome to viewLinc 4.0, a key element in the Vaisala Veriteq Continuous Monitoring System

Chapter 7: Events110© 2012 Vaisala Canada IncViewing EventsEvents are viewed in an Event Log, a text-based listing of all system events occurring with

Adding Comments to EventsviewLinc 4.0 Administrator Guide 111with them. You can also filter by specific users, groups or locations by clicking accord

Chapter 7: Events112© 2012 Vaisala Canada IncAdding Custom EventsYou may want to add comments to the Event Log, perhaps to outline why an event occurr

Exporting Event LogsviewLinc 4.0 Administrator Guide 1136In a new browser window, a printer-friendly Event Log report opens. 7 The Print dialog box di

Chapter 7: Events114© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 115Chapter 8: ReportsUsing viewLinc, you can create graphs and reports to analyze changes in data over time based on

Chapter 8: Reports116© 2012 Vaisala Canada IncAbout ReportsVaisala devices have the ability to store large amounts of data inside them. Data is logged

Generating Historical Data ReportsviewLinc 4.0 Administrator Guide 117Generating Alarm History ReportsTo generate an Alarm history report:1Select Opti

Chapter 8: Reports118© 2012 Vaisala Canada Incyou want the report to generate, and how frequently you want it generated.Note: For large report data se

Generating Historical Data ReportsviewLinc 4.0 Administrator Guide 119from the options dropdown. The exclamation point icon indicates when you have

OverviewviewLinc 4.0 Administrator Guide 3methods of attaching devices to PCs are using vNet or Digi devices. These options are described in Table 1.

Chapter 8: Reports120© 2012 Vaisala Canada Incand the range type data based on a specific date range, or the most recent data. 3 In the Scheduled Gene

Generating Historical Data ReportsviewLinc 4.0 Administrator Guide 121Statistic Settings in the Statistic Settings tab), and/or Tabular Data. 5 If yo

Chapter 8: Reports122© 2012 Vaisala Canada IncLocations. The screen will become greyed out to indicate that all are included. You can also select spe

Creating New ReportsviewLinc 4.0 Administrator Guide 1237Use the Page Layout tab to define the headers, footers, paper size and orientation:a For Head

Chapter 8: Reports124© 2012 Vaisala Canada IncYour new report is saved and appears alphabetically in the report list.Deleting ReportsTo delete a repor

viewLinc 4.0 Administrator Guide 125Chapter 9: TransfersThis section describes how to:• Transfer historical data from Vaisala Veriteq devices • Create

Chapter 9: Transfers126© 2012 Vaisala Canada IncAbout Transfers and Transfer SchedulesIn addition to being able to view your device history in viewLi

About Transfers and Transfer SchedulesviewLinc 4.0 Administrator Guide 1274From the Device drop-down, choose the device for which you want to set the

Chapter 9: Transfers128© 2012 Vaisala Canada Inccreated from combinations of the device's description, its serial number, and the date and time

About Transfers and Transfer SchedulesviewLinc 4.0 Administrator Guide 129Deactivating a Transfer ScheduleYou will need to deactivate any scheduled tr

Chapter 1: Getting Started4© 2012 Vaisala Canada IncIt is also possible to use a mix of these methods if your system requires it. The outlined Adminis

Chapter 9: Transfers130© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 131Chapter 10: Mobile UIThis section is for administrators and general users.In this section, you’ll learn about:• Ho

Chapter 10: Mobile UI132© 2012 Vaisala Canada IncAbout the Mobile UIviewLinc 4.0 provides access from Mobile devices, allowing you to perform certain

About the Mobile UIviewLinc 4.0 Administrator Guide 1332Press Options | Popup Trend3The Popup Trend window appears. This window is controlled using t

Chapter 10: Mobile UI134© 2012 Vaisala Canada IncAcknowledging Alarms with the Mobile UITo acknowledge an alarm using the mobile UI:1Press the alarm

About the Mobile UIviewLinc 4.0 Administrator Guide 1353Press Pause X Alarming or Resume X Alarming (where X is the type of alarm you’d like to contro

Chapter 10: Mobile UI136© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 137Appendix: FAQs & TroubleshootingThis section contains answers to frequently asked questions and information fo

Appendix: FAQs & Troubleshooting138© 2012 Vaisala Canada IncviewLinc Device Host, viewLinc Watchdog, and viewLinc POS Display), then from the pop-

viewLinc 4.0 Administrator Guide 139Q: My network uses a combination of Vaisala Veriteq devices and 300 Series Transmitters. How can I add them quick

System RequirementsviewLinc 4.0 Administrator Guide 57Edit Alarm email templates (see “Editing Alarm Email Templates” on page 50)8 Create Alarm and Th

Appendix: FAQs & Troubleshooting140© 2012 Vaisala Canada IncFor example:Q: How do you add IP addresses for devices? A: You don't. However you

viewLinc 4.0 Administrator Guide 1413 For more detail, in Device Manager, under Multiport serial adapters, right-click the device in question. Choose

Appendix: FAQs & Troubleshooting142© 2012 Vaisala Canada Inc2 You do NOT need to uninstall the device software from the viewLinc Server machine; b

viewLinc 4.0 Administrator Guide 143that routing exists between the subnets. Go to the next test.2 For Digi devices:a In the command prompt, type teln

Appendix: FAQs & Troubleshooting144© 2012 Vaisala Canada Incfollowing at a command prompt: ping <IP address of the device>. 4 If there is co

viewLinc 4.0 Administrator Guide 145Q: I've made some changes in viewLinc, such as new thresholds and device descriptions, but they're not s

Appendix: FAQs & Troubleshooting146© 2012 Vaisala Canada Incw Eggplant (97, 64, 81)x Buff (240, 220, 130)Q: If I wish to back up the files associa

viewLinc 4.0 Administrator Guide 147over Ethernet (PoE) (Optional) Digi Device 9-30VDC powered (AC adapter included). Requires transmitter configured

Appendix: FAQs & Troubleshooting148© 2012 Vaisala Canada IncQ: How do I upgrade from viewLinc 3.6/3.7? How does viewLinc upgrade my data for use

viewLinc 4.0 Administrator Guide 1499 Device ACLs will be created for the Administrators group onlyFor more help with any of these issues, contact Vai

Chapter 1: Getting Started6© 2012 Vaisala Canada IncviewLinc Server RequirementsThe viewLinc Server machine must meet the following requirements:• Be

Appendix: FAQs & Troubleshooting150© 2012 Vaisala Canada Inc

IndexviewLinc 4.0 Administrator Guide 151Numerics300 Series Transmitters 137adding 41installing 8IP address 42output quantities 62See also System Requ

Index152© 2012 Vaisala Canada Incbrowserssupported 6Ccalibration alarms 79celsius, showing temperatures in 56channel descriptiondefined 65editing 46c

IndexviewLinc 4.0 Administrator Guide 153descriptions 55discovering 40editing aliases 45editing properties 45removing 44swapping 42Digi devicesinstall

Index154© 2012 Vaisala Canada IncIindicators, color 81installation300 Series Transmitters 8Administrator’s Road Map 4Digi RealPort driver 12host 14vi

IndexviewLinc 4.0 Administrator Guide 155Oopening large popup trend view 65, 66output quantities 62Ppasswordsreconfirmation after session expiry 17, 5

Index156© 2012 Vaisala Canada Incroad map 4Settings. See system settingsshowing deactivated transfers 129spreadsheets, event log data in 113standard

IndexviewLinc 4.0 Administrator Guide 157reactivating 55security levels 52working with 52using colorfor alarms 81for reports 122VVaisala Veriteq logge

Index158© 2012 Vaisala Canada Inc

System RequirementsviewLinc 4.0 Administrator Guide 7Windows XP/2003 x32Program files: C:\Program Files\Vaisala\Vaisala Veriteq viewLinc Data files:

Chapter 1: Getting Started8© 2012 Vaisala Canada IncEnd User PC RequirementsA machine on the network used to administer viewLinc must have:• 2.4 GHz•2

Installing viewLincviewLinc 4.0 Administrator Guide 9Method 1: Using vNet DevicesThe following procedure shows how to use vNet devices to connect your

CopyrightCopyright  2012 Vaisala Canada Inc All rights reserved.No copying, distribution, publication, modification, or incorporation of this docu-me

Chapter 1: Getting Started10© 2012 Vaisala Canada IncDiscovering the vNet Device 1 Obtain a reserved (recommended) or static IP address for your vNet

Installing viewLincviewLinc 4.0 Administrator Guide 11Method 2: Using Digi DevicesThe following procedure shows how to use Digi devices to connect you

Chapter 1: Getting Started12© 2012 Vaisala Canada Inc2 Insert the Digi driver CD into viewLinc Server.3 The Digi Device Setup Wizard launches automati

Installing viewLincviewLinc 4.0 Administrator Guide 13Installing USB Drivers Using the supplied Vaisala Veriteq USB cable driver CD and Quick Start g

Chapter 1: Getting Started14© 2012 Vaisala Canada IncRefer to the vLog User Guide for installation instructions.Installing viewLinc SoftwareNow you ar

Logging in to viewLincviewLinc 4.0 Administrator Guide 155Choose a destination location for the viewLinc program files, then click Next.6 Select Logge

Chapter 1: Getting Started16© 2012 Vaisala Canada Inc3 In the login screen, enter your username and password. Click Login. Note: The default administr

First Steps in viewLincviewLinc 4.0 Administrator Guide 17If no Locations display, you may not have any locations assigned to you, the administrator m

Chapter 1: Getting Started18© 2012 Vaisala Canada IncThe Locations feature replaces the previous channels/my channels functionality, providing improve

Getting HelpviewLinc 4.0 Administrator Guide 19North AmericaContact Vaisala Canada Inc, 8am-4pm PST Monday - Friday, at 1-866-861-3388 (or 604-273-685

viewLinc 4.0 Administrator Guide iAbout this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vWho this Manual is for . . . . . .

Chapter 1: Getting Started20© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 21Chapter 2: ManagementThis section describes how to:• Configure various components of viewLinc using the Managers fr

Chapter 2: Management22© 2012 Vaisala Canada IncAbout Views ManagerA View is a customized combination of locations selected from all available zones b

About Views ManagerviewLinc 4.0 Administrator Guide 23possible to to add a zone by right clicking the zone and selecting Add Zone.4 To specify access

Chapter 2: Management24© 2012 Vaisala Canada IncAbout Dashboard ManagerDashboards provide the ability to upload a custom image for any zone or view an

About Dashboard ManagerviewLinc 4.0 Administrator Guide 256If it is necessary to resize the image, select Options | Resize Image. A grey border will a

Chapter 2: Management26© 2012 Vaisala Canada IncErasing the DashboardNote: The erase operation cannot be undone.1To erase the current dashboard, selec

About Locations ManagerviewLinc 4.0 Administrator Guide 27About Locations ManagerThe Locations Manager is new to viewLinc 4.0 and is the central locat

Chapter 2: Management28© 2012 Vaisala Canada Incclicking on the lower left Options button and selecting Locations, you will need to start by adding an

Organizing Locations into ZonesviewLinc 4.0 Administrator Guide 29Creating ZonesTo create a new zone:1Select Options | System Configuration | Location

Contentsii © 2012 Vaisala Canada IncSearching for Zones and Locations. . . . . . . . . . . . . . . . . . 31Ordering Columns . . . . . . . . . . . .

Chapter 2: Management30© 2012 Vaisala Canada Incchannel and drag and drop to a zone in the Locations tree.3 If you have dragged a device with multiple

Organizing Locations into ZonesviewLinc 4.0 Administrator Guide 312Right click the zone and select Rename. 3 In the Zone name dialog box, make your

Chapter 2: Management32© 2012 Vaisala Canada Inccriteria will display. Hosts cannot be filtered with the search box in Device Manager.Ordering Columns

Organizing Locations into ZonesviewLinc 4.0 Administrator Guide 33filter to ensure all devices and channels are visible. If you still don’t see any de

Chapter 2: Management34© 2012 Vaisala Canada Inclink with another location. See “Linking and Unlinking Channels” on page 32.You can also unlink all ch

Organizing Locations into ZonesviewLinc 4.0 Administrator Guide 35zone and can be re-assigned to a different zone from the device browser. To move cha

Chapter 2: Management36© 2012 Vaisala Canada Inc3 The edit location screen appears. Enter the name, description, units and decimal places as you’d li

Organizing Locations into ZonesviewLinc 4.0 Administrator Guide 37example, to show a column with colored icons representing alarm status, select Icon.

Chapter 2: Management38© 2012 Vaisala Canada Inc3 The edit threshold window appears, populated with default values. Set the desired thresholds. 4 Clic

viewLinc 4.0 Administrator Guide 39Chapter 3: System SettingsThere are several important settings screens in viewLinc, all located under the System C

viewLinc 4.0 Administrator Guide iiiUnderstanding The Tabs in Locations. . . . . . . . . . . . . . . . 66Building a Trend with the Trend Tab. . . .

Chapter 3: System Settings40© 2012 Vaisala Canada IncDiscovering DevicesTo discover recently attached Vaisala Veriteq devices which may not show up i

Adding DevicesviewLinc 4.0 Administrator Guide 41To add a Vaisala Veriteq device:1From the Device Browser in Device Manager, select a host, then selec

Chapter 3: System Settings42© 2012 Vaisala Canada Inc3 Enter the following:a Disconnect After Scan: To maintain a persistent con-nection to the devic

Swapping DevicesviewLinc 4.0 Administrator Guide 43Note: Each Vaisala Veriteq device must be reviewed separately using vLog, and the COM port to which

Chapter 3: System Settings44© 2012 Vaisala Canada Inc6 Click Options | Refresh to update the device list (you may have to wait a few minutes for the

Editing Device Properties and AliasesviewLinc 4.0 Administrator Guide 453From the Options | Device menu, click Deactivate Device.4A message appears,

Chapter 3: System Settings46© 2012 Vaisala Canada Inc2 On the Device menu (or the right-click context menu) select Edit Device. 3 In the Edit Devic

Editing Channel Properties and AliasesviewLinc 4.0 Administrator Guide 47To edit channel properties: 1From Options | System Configuration | Device Man

Chapter 3: System Settings48© 2012 Vaisala Canada Incsystem default, you will need to edit the location from the Locations manager and select the opt

Configuring Email SettingsviewLinc 4.0 Administrator Guide 49process is complete. Click Yes when prompted to refresh.Configuring Email Settings Alarm

Contentsiv © 2012 Vaisala Canada IncDeactivating/Reactivating a Group . . . . . . . . . . . . . . . . . 102Creating a New User . . . . . . . . . .

Chapter 3: System Settings50© 2012 Vaisala Canada [email protected] or [email protected] 5 In the Outgoing Server area,

Editing Alarm Email TemplatesviewLinc 4.0 Administrator Guide 51sending emails to a pager or cellular phone, or for a specific purpose within your com

Chapter 3: System Settings52© 2012 Vaisala Canada Incmacro, then click Macros and select the variable you want to use from the drop-down list.3 When

About Contact SchedulesviewLinc 4.0 Administrator Guide 53About Contact SchedulesviewLinc allows you to set times when a particular user receives alar

Chapter 3: System Settings54© 2012 Vaisala Canada Incenter 00:00-00:00. For no contact in a day, leave the day blank.6 Click Save. Your schedule will

About PreferencesviewLinc 4.0 Administrator Guide 55Reactivating UsersTo reactivate a user:1From Options | System Configuration | Users, click Show De

Chapter 3: System Settings56© 2012 Vaisala Canada IncChoosing Device and Channel Description Lengths (Aliases)Vaisala Veriteq devices have descriptio

About PreferencesviewLinc 4.0 Administrator Guide 57To choose temperature measurement units:1In viewLinc, go to Options | System Configuration | Prefe

Chapter 3: System Settings58© 2012 Vaisala Canada IncCreating Preconfigured Comments for Email MessagesAdministrators can preconfigure standard comme

Creating Preconfigured Comments for Email MessagesviewLinc 4.0 Administrator Guide 59To use preconfigured comments (in a custom Communication Alarm, f

About this ManualviewLinc 4.0 Administrator Guide vAbout this ManualThe viewLinc 4.0 Administrator Guide includes the information you need to install,

Chapter 3: System Settings60© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 61Chapter 4: LocationsThis section is for administrators and general users.In this section, you’ll learn about:• Loca

Chapter 4: Locations62© 2012 Vaisala Canada IncAbout LocationsWhat is a Location?The Locations feature is new to viewLinc 4.0, giving the user improve

About LocationsviewLinc 4.0 Administrator Guide 63Understanding the Locations ScreenThe Locations screen in viewLinc contains many important features:

Chapter 4: Locations64© 2012 Vaisala Canada IncThe Locations screen displays general information about the corresponding data source. When a location

About LocationsviewLinc 4.0 Administrator Guide 65Understanding the Options Dropdown Menu in LocationsThe Options dropdown menu in the left panel of L

Chapter 4: Locations66© 2012 Vaisala Canada Incon the location/zone you have selected, if any. The following options are available:•Refresh: Reloads t

About LocationsviewLinc 4.0 Administrator Guide 67user can acknowledge threshold alarms if they have ‘Acknowledge Alarms’ permission on that location.

Chapter 4: Locations68© 2012 Vaisala Canada Incthe live button or click Options | Refresh to refresh the graph and it will graph only the data you h

About LocationsviewLinc 4.0 Administrator Guide 69double forward and back arrows will adjust the start time by a greater distance. • Pressing the li

About this Manualvi© 2012 Vaisala Canada Incmonitoring the system of threshold-exceeding conditions or if data communication between the device and th

Chapter 4: Locations70© 2012 Vaisala Canada IncTable View Tab Options• Refresh: Reloads grid data with latest information.•Popup Trend: Pops up the tr

About LocationsviewLinc 4.0 Administrator Guide 71Trend Tab Options• Refresh: Reloads data from server. •Clear: Clears all channels from the trend. Th

Chapter 4: Locations72© 2012 Vaisala Canada IncTo open a large popup trend view:1From the Options | Locations window, browse the locations tree and le

Real-Time GraphsviewLinc 4.0 Administrator Guide 73Real-Time GraphsWith viewLinc, you can view live data in graphical form at any time using the Trend

Chapter 4: Locations74© 2012 Vaisala Canada IncNumerical display area Displays most current data value in units being measured, as defined by the user

Real-Time GraphsviewLinc 4.0 Administrator Guide 75Viewing Graph Detail in Large Popup Trend ViewWith a Large Popup Trend View open, you can also zoom

Chapter 4: Locations76© 2012 Vaisala Canada Inc

viewLinc 4.0 Administrator Guide 77Chapter 5: AlarmsAlarms and Alarm Acknowledgement are the keys to success with the Vaisala Veriteq Continuous Monit

Chapter 5: Alarms78© 2012 Vaisala Canada IncAbout AlarmsThere are several types of alarms in viewLinc: threshold alarms, communication alarms, event l

About AlarmsviewLinc 4.0 Administrator Guide 79Event Log Validation AlarmsAn Event Log Validation Alarm indicates when changes have been made to the e

About this ManualviewLinc 4.0 Administrator Guide viiUse vLog software and its associated Quick Start Guide for setting up Vaisala Veriteq devices and

Chapter 5: Alarms80© 2012 Vaisala Canada Incin your browser, an error message appears, prompting you to enable pop-ups for viewLinc.• An email can be

Creating Alarm TemplatesviewLinc 4.0 Administrator Guide 81To create an alarm template:1From Options | System Configuration | Templates | Alarm Templa

Chapter 5: Alarms82© 2012 Vaisala Canada IncNote: We recommend that you use this feature spar-ingly. If many pop-ups are triggered at the same time, i

Creating Alarm TemplatesviewLinc 4.0 Administrator Guide 83email address specified in Options | System Configura-tion | Users are visible (see “Editin

Chapter 5: Alarms84© 2012 Vaisala Canada Inc6 You can also run commands on the viewLinc Server machine (which in turn can trigger external devices) wh

Creating Alarm TemplatesviewLinc 4.0 Administrator Guide 85comment. How comments appear in an email is defined in the email template. a Select the Com

Chapter 5: Alarms86© 2012 Vaisala Canada Inc4 If you want to apply an existing alarm template (which defines how the alarm displays and who is notifie

Threshold AlarmsviewLinc 4.0 Administrator Guide 87To set a threshold alarm:1From Options | System Configuration | Locations Manager, select the locat

Chapter 5: Alarms88© 2012 Vaisala Canada IncThe Edit Threshold screen appears.3 To set a threshold alarm using an existing threshold template (recomme

Threshold AlarmsviewLinc 4.0 Administrator Guide 89select the threshold to edit from the Thresholds tab in the Location Properties panel on the right.