Vaisala HMD70U Service Manual download pdf (Page 152)

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Vaisala Service Offering

Add Benefits with Options

The Vaisala Service Agreements

are available with multiple

optional services. You can select

the options based on your needs.

▪

SCHEDULED PART DELIVERY:

With this option Vaisala will

keep an exchange unit (or

units) in stock which will be

shipped to you before the

recommended calibration or

maintenance time.

▪

PRIORITY TECHNICAL

SUPPORT:

Priority technical support

increases uptime of your

operations. Our response time

to your technical inquiries can

be agreed according to your

need.

▪

EXTENDED WARRANTY:

Secure your investment against

accidental breakdowns for

years to come – let Vaisala

carry the risk of unpredictable

repairs. You get all the benefits

of Vaisala’s standard warranty

conditions, but for much

longer.

▪

REPAIR AND CALIBRATION:

Vaisala Returns On the Web

(ROW) is a system for easy

shipping of Vaisala instruments

for calibration or repair. The

system processes your service

order step-by-step and

produces all required shipping

documents and instructions

needed.

Vaisala Service Offering

High precision instruments need

to be calibrated on a regular

basis to ensure continued optimal

performance. Vaisala offers a

standard (service center) calibration

for almost all of its equipment.

The measurement points are defined

and the calibrations are sold as

products with a fixed price. These

calibrations are traceable and

ISO 9001 compliant (ANSI-Z540-1-1994

in our US Service Center).

For most Vaisala instruments,

the calibration service includes

a calibration certificate with the

'before' and 'after' adjustment data.

Accredited ISO/IEC 17025 and

ISO 10012 compliant calibrations

are available for many Vaisala

products as well.

Vaisala Service Centers are

accredited and their working

procedures are approved by

third party organizations. This is

confirmed by the name and logo of

the local accrediting body appearing

on the report documentation. The

documentation includes uncertainty

calculations. Accredited calibrations

are recommended especially when

formal third party recognition

for calibration is required. This

recognition is for example required

for instruments used as reference

standards, or to meet various

demands from different authorities.

All accredited calibrations comply

with ISO 17025 and are traceable to

international standards.

When shipping your instrument to

Vaisala for calibration or when a

repair is required, Vaisala HelpDesk

is the first point of contact. An

RMA number (Return Material

Authorization) is provided and used

to track all material returned by

the customer.

Lifetime Accuracy

with Vaisala Service

Agreement

Regular maintenance is a key factor in

ensuring measurement accuracy.

A Vaisala Service Agreement is

a convenient way to gain access

to professional support over the

life cycle of your instruments.

Agreements can be customized to

support highest uptime and accuracy

of your instruments.

A Vaisala Service Agreement is

designed to fulfill customer needs –

we will proceed step by step to find

out the most suitable solution for

your application. Let us do the job

and you can concentrate on

the results!

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